Step-by-Step: How to Track Your DHL Express Shipments

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When you send or receive packages through DHL Express, staying informed about the status of your shipment is essential. DHL Express offers reliable and straightforward tracking options that ensure you know where your package is at every step of its journey. This guide will walk you through the process of tracking your DHL Express shipments step-by-step.

1. Obtain Your Tracking Number

The first and most crucial step in tracking your DHL Express shipment is to have your tracking number handy. This unique identifier is provided when your shipment is dispatched and can be found on the shipping receipt, confirmation email, or directly from the sender.

2. Visit the DHL Express Tracking Website

Open your preferred web browser and navigate to the DHL Express tracking page. You can easily access this by entering “DHL Express tracking” into your search engine or going directly to the DHL Express website and selecting the “Tracking” option from the main menu.

3. Enter Your Tracking Number

On the DHL Express tracking page, you will find a field labeled “Enter your tracking number.” Carefully input your tracking number into this field. Double-check for any errors to ensure accurate tracking information.

4. Click on “Track”

After entering your tracking number, click on the “Track” button adjacent to the input field. This will prompt the system to retrieve the latest status updates related to your shipment.

5. Review Shipment Status

The tracking results will display comprehensive details about your shipment, including:

  • Current Location: Where your package is presently located.
  • Shipment History: A chronological list of all the locations and checkpoints your package has passed through.
  • Estimated Delivery Date: When you can expect your package to arrive at its destination.

6. Set Up Shipment Notifications (Optional)

For continuous updates, DHL Express offers the option to set up notifications. You can choose to receive updates via email or SMS. This is particularly useful for time-sensitive deliveries.

To set up notifications:

  • Look for the notification option on the tracking results page.
  • Enter your preferred contact details (email or phone number).
  • Select the types of notifications you wish to receive, such as delivery status updates or alerts for any delays.

7. Contact DHL Customer Service (If Needed)

If you encounter any issues or have specific questions regarding your shipment that are not addressed by the tracking information, DHL Express customer service is available to assist you. You can find contact details on the DHL Express website under the “Contact Us” section.

8. Use the DHL Express Mobile App

For convenience, you can also track your shipments on the go using the DHL Express mobile app. The app provides all the functionalities of the web-based tracking tool, along with additional features such as:

  • Barcode Scanning: Easily scan your shipment’s barcode to retrieve tracking information.
  • Push Notifications: Receive real-time updates about your shipment status directly on your mobile device.

Download the DHL Express mobile app from the App Store or Google Play Store, log in or create an account, and enter your tracking number to start tracking your shipment.

9. Save Your Tracking History

Keeping a record of your tracking history can be beneficial, especially for business purposes or frequent shipments. The DHL Express website and mobile app allow you to save and manage tracking information for multiple shipments.


Tracking your DHL Express shipments is a simple and effective way to stay informed about your package’s journey from origin to destination. By following these steps, you can ensure that you have up-to-date information on your shipment’s status, providing peace of mind and efficient planning for delivery. Whether through the website or mobile app, DHL Express offers robust tools to make tracking easy and accessible for all users.

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