Shopee Tracking Statuses: A Comprehensive Explanation

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In the fast-paced world of online shopping, keeping track of your purchases is crucial. Shopee, a leading e-commerce platform in Southeast Asia and Taiwan, offers a detailed tracking system that allows customers to monitor the status of their orders. Understanding the various tracking statuses can help ensure a smooth shopping experience and provide peace of mind. This article delves into the different tracking statuses you might encounter on Shopee and what each one means.

Order Placed

Once you have successfully placed an order on Shopee, the first status you will see is “Order Placed.” This indicates that your order has been received by Shopee and is now being processed. At this stage, you may still be able to cancel or modify your order, depending on the seller’s policies.

Order Confirmed

When you see the status “Order Confirmed,” it means that the seller has acknowledged your order and is preparing it for shipment. This status signifies that the seller has started the process of packing your items, and soon they will be handed over to the courier.

Order Packed

The “Order Packed” status means that the seller has completed packing your items and they are ready to be shipped. At this point, the order is typically awaiting pick-up by the shipping carrier or is en route to the carrier’s facility.


“Shipped” is one of the most eagerly awaited statuses. It indicates that your order has been handed over to the courier and is now on its way to you. This status will usually come with a tracking number, allowing you to follow the journey of your package in more detail.

In Transit

When the status changes to “In Transit,” your order is moving through the shipping network. This could involve multiple stops and transfers, especially for international shipments. During this phase, you may see updates such as “Departed from Facility” or “Arrived at Sorting Center,” which provide more specific information about your package’s progress.

Out for Delivery

The “Out for Delivery” status means that your package is in the final stage of its journey. It has reached the local distribution center and is on the delivery vehicle, heading to your address. At this point, it’s a good idea to keep an eye out for the delivery, as it should arrive within the day.


“Delivered” is the status every shopper loves to see. It confirms that your package has arrived at your specified address and has been received by you or someone at your location. If you have not received the package despite this status, it’s advisable to check with neighbors or your building’s reception desk.

Delivery Failed

In some cases, you might see a “Delivery Failed” status. This can occur for several reasons, such as the recipient not being available, incorrect address information, or other delivery obstacles. When this happens, the courier usually attempts delivery again or contacts you to arrange a new delivery time.

Returned to Seller

If the delivery fails repeatedly or if there are issues with the package, it may be returned to the seller. The “Returned to Seller” status indicates that the order is being sent back to the seller, often due to unresolved delivery issues or requests for returns by the customer.


In scenarios where the order cannot be fulfilled, or if you have requested a return, the status “Refunded” will appear once Shopee processes the refund. This status confirms that your payment has been returned, and you should see the refunded amount in your account shortly.


Understanding Shopee tracking statuses can greatly enhance your online shopping experience by keeping you informed about your order’s journey. From the moment you place an order until it reaches your doorstep, each status provides valuable insights into the whereabouts and condition of your package. By familiarizing yourself with these statuses, you can manage your expectations and address any issues promptly, ensuring a seamless shopping experience on Shopee.

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